Cuban telecommunications firm Etecsa SA. Saying a brand new assist platform for “native” playing cards this Thursday.
From their official channels on social networks, they stated, “Our personal card service, out there since 2002, retains its usefulness to a big group of our customers.” So, they introduced an innovation on this profit.
“In current occasions, on account of technical obsolescence of the personal service supported platform, a few of its capabilities have been restricted; Recharge pay as you go playing cards and associated to the expansion of latest customers”, they start to say on their official web site.
On this means, they report: “After finishing the required funding course of, we come into operation As of right this moment, Might 4th, a brand new assist platform for OWN”.
They clarify that “playing cards which are at the moment enabled can be utilized usually.”
Likewise, self-recharging shall be maintained in industrial places of work and, regularly, “the commercialization of latest playing cards, recharge coupons and recharging by means of self-management channels will resume: Transfermóvil and on-line providers”, they notice. Textual content.
Based on the data offered, “Technical Migration, the corporate will reward on this event with 25 CUP for all activated playing cards.”
ETECSA’s personal playing cards
ETECSA asks them to contact their very own helpline quantity 164 “in case of any incident whereas utilizing the service”.
“With the brand new platform we would like our customers and most of the people to get pleasure from this service with the required high quality,” they added.
Some prospects have angrily protested the brand new designation of Cuba’s solely telecommunications firm.
“False. It’s out of service and doesn’t permit playing cards to be recharged. No extra dishonest!” wrote one consumer.
“Since final month, it’s been greater than 30 days since I ordered to activate my very own card, even when it prices 89 Cuban pesos, it looks as if many steps are required to activate a card,” one other individual complained.